HVAC FAQ

Frequently Asked Questions – Heating & Air

Experts Virginia Beach Technicians Providing Insight

These systems are complicated, and it may be difficult to know where to start on a new installation, repair, or even choosing the right team. We at American Mechanical are here to help and provide advice on how to navigate many of residential and commercial property owners’ most common concerns.

Which Trane equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. American Mechanical can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs.

What does my warranty cover?

Under the standard factory warranty, Trane covers parts that fail during the warranty period due to a defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, we will also be able to provide you with the information.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the rating. Please see your Trane dealer for the information.

What is the life expectancy of my unit?

Dependable Trane products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance. Contact American Mechanical for insight into the remaining lifespan of your system.

For more specific questions or to employ one of our expert Virginia Beach heating and cooling technicians for your home or business, call our team today at (757) 347-8549.

Rave Reviews From Happy Customers

  • “Each time I use American Mechanical the experience gets even better. The text message with the techs picture and background ensures I know who I’m expecting. The tech tracking link shows me where my technician is and exactly when to expect his arrival. The personal attention, explanations, and quality of service of the tech is always outstanding. Kudos for not being satisfied with just doing the same old thing and be willing to continue to improve the customer experience.” - Bruce & Cathy
  • “I want to express my appreciation and satisfaction with the follow-up work David and Randy completed today on my duct system. They were able to quickly and satisfactorily make the necessary repair and add to that, their professional and positive attitude and that makes for an upbeat and pleasant experience. Once again, it was a pleasure doing business with American Mechanical.” - Mike Barrett
  • “American Mechanical recently installed a HALO air purifier to our new system, (also installed by American Mechanical), and we are very pleased with it. Air quality is of great importance to us, especially because of allergies we have. Since the HALO was installed, the quality of air is greatly improved. I would recommend the HALO purifier and American Mechanical to anyone interested in improving the quality of the air in their homes.” - Judy M
  • “*** ***** went the extra distance and found a problem in our attic with a damaged furnace pipe that could have caused further problems. We called upon the same company to fix the issue at minimal cost. *** ***** was knowledgeable, personable, and courteous. Thank you for your dedication to your customer's well being.” - Travis H
  • “**** came back to do some additional work after an install. He spoke very highly of his company and made us feel even more satisfied that we chose the right business for all the work done. He was very knowledgeable about his work and the benefits of the work being done. He is an asset to American Mechanical Inc. and a reason to use again.” - Travis H
  • “Robert was very informative, friendly, and helpful!” - Guillermo F
  • “**** * came out to our house to help with our A/C unit. He was very kind. You could tell he really takes pride in his work. He would explain what was wrong, even if it was his mistake. He was a pleasure to work with.” - Christy B
  • “Tony J. from American Mechanical was outstanding! He and his partner Dennis S. did everything right, from calling and arriving early to clean up and making sure I understand what was done, even to the point of programming the new digital thermostat. I would and will recommend American Mechanical and ask for Tony J. and Dennis S.” - Michael B
  • “Even though I didn't have an emergency plumbing situation, American Mechanical, Inc. was able get a service technician ***** *** out here in a day. They resolved my issues quickly and professionally. Nobody likes plumbing problems but if they arise again, American Mechanical will surely get my repeat business. Thank you!” - Stephen E

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship
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