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Heating & Air (HVAC) – FAQ

Nathan came to service two of our units at the apartment complex I work at.  He was excellent and by far the best technician American Mechanical has sent out here.  If you call for service, ask for ... More Nathan!  "

-Kevin D. J.
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Having trouble with your air conditioner or heating system? No matter the problem, big or small, American Mechanical is here to help. Here are some frequently asked questions regarding HVAC that will help you receive the best service from American Mechanical.

Having trouble with your air conditioner or heating system? No matter the problem, big or small, American Mechanical is here to help. Here are some frequently asked questions regarding HVAC that will help you receive the best service from American Mechanical.

I need help troubleshooting a problem with my equipment.

American Mechanical is your troubleshooting expert, and is glad to help you.

Which Trane equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. American Mechanical can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs.

What does my warranty cover?

Under the standard factory warranty, Trane covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, we will also be able to provide you with the information.

How much will a new system cost?

Please contact American Mechanical for pricing.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the rating. Please see your Trane dealer for the information.

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I need help troubleshooting a problem with my equipment.

American Mechanical is your troubleshooting expert, and is glad to help you.

Which Trane equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. American Mechanical can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs.

What does my warranty cover?

Under the standard factory warranty, Trane covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, we will also be able to provide you with the information.

How much will a new system cost?

Please contact American Mechanical for pricing.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the rating. Please see your Trane dealer for the information.

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How can I talk to a factory engineer regarding a problem I am having with my Trane equipment

Simply contact American Mechanical, who is your expert engineering and technical resource.

What is the life expectancy of my unit?

Dependable Trane products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance. Contact American Mechanical for insight into the remaining lifespan of your system.

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