Norfolk AC Repair & Installation

Norfolk AC Repair & Installation

Call the Experts at American Mechanical, Inc.

When air conditioner issues leave you sweating in your own home, you need a dependable Norfolk air conditioning repairs company who can fix the issue quickly so you can get back to enjoying your life in comfort. For 25 years, we’re the name that customers in Norfolk have trusted for the repair and installation services they need. We understand the frustration of not having air conditioning when you need it, and that’s why we get to the root of the problem, and then recommend the ideal solution for getting the issue fixed. We’re upfront about your system, including offering you different repair options so you can make the right choice for your home.

When owner John Cornett opened American Mechanical back in 1994, he did so with a mission of providing customers with honest and trustworthy services for their home’s most important systems. Our Norfolk air conditioning repair and installation team is highly-trained and equipped with the latest tools in order to serve you better and get you the results you’re looking for faster. We service all major makes and models of equipment, so you can rest assured that your home is in good hands. We guarantee professional, high-quality workmanship and outstanding customer service each and every time.

Schedule your air conditioning repair or installation today; call American Mechanical at (757) 347-8549!

Repair or Replace?

One of the most common and yet important questions we’re often asked is should I repair or replace my broken air conditioner? There’s no straightforward answer to this, as everyone’s system is unique. The only way to know for sure is to have yours inspected by one of our Norfolk air conditioning experts who will give you their honest opinion. At American Mechanical, we never try to upsell you on services you don’t need, so you can rest assured that our recommendation truly has your best interests at heart.

Here are a few factors that influence whether you should repair or replace your air conditioner:

  • System age: On average, an air conditioner can reasonably be expected to last anywhere from 10 to 12 years. If well-maintained, they can last as long as 15 years. However, any older than that and it’s probably going to be more beneficial to repair.
  • Cost of repairs: How much is the repair going to cost? If your system is older and the proposed repair is expensive, you may be better of simply replacing your system outright.
  • System features: Does your air conditioner enjoy some of the latest features that modern units have, such as smart home connectivity, energy saving settings, zoning, and variable fan speeds? If not, replacing could help you enjoy these features for the first time!
  • Energy usage: Are your energy bills causing you to dread the summer months, purely because you know you’re going to have to run your air conditioner? A new, energy-efficient system can help with that!
  • Operating components: Does your existing system run on outdated parts, including R-22 Freon refrigerant? This will no longer be produced soon, so now’s the time to update!

Whether you need a small and simple repair or a total system replacement, when you trust American Mechanical, you can be sure the job’s going to be done right. We’re not happy with our work until you’re happy with it, and that approach is what sets us apart and makes us one of the leading names in the Norfolk area.

Have your system inspected or receive a new system consultation by contacting American Mechanical today.

Rave Reviews From Happy Customers

  • “HVAC Solutions Specialist – Mr. Mike Hayes – TOP SHELF Mike came to our house as a “second opinion” regarding replacing our two HVAC units. He was very personal, professional, and knowledgeable and we felt very comfortable and hopeful after talking with him. He took the time to educate us on our systems and even noted that one of our systems was still under warranty. Since we are on a fixed income, it was a true testament of Mike’s character and work ethic to have someone educate us instead of sell. Did you know the date your HVAC was installed is actually the date the warranty starts and not the date on the equipment? I am confident that once we are free from our current maintenance agreement with the other company, we will call on Mike and American Mechanical for any future needs as their mission statement holds true with our experience: PEOPLE – TRUST – VALUE. Thank you…” - Sherry B.
  • “James, Rich took care of me today and we signed a contract for two more bathrooms and included a vent for the third. I continue to be a raving American Mechanical fan. Very pleased all around with your company. Please let your leadership know how well you all do. For me to experience such consistency in service level all around reflects very well on the leadership and management of your company. I’ve worked in the client service industry over 25 years and I know it starts at the top when delivering client service. I’ve dealt with so many American Mechanical employees and get that genuine high level of service every time. But I wouldn’t be starting my third project if your initial sales person , who I believe is Rodger, had not been so persistent in following up on my Home Advisor inquiry for my first job. I had already had three quotes but he called me back four or five times in two days- and that is why I ended up with American Mechanical and got what I thought was the best deal. Of course, Neil was exceptional in closing me on the first deal. After that, why would we bother to get anyone else for the additional work we need? If anyone ever asks for a reference, please use me. I look forward to the next projects! I think rewarding your employees for 5 star reviews is a brilliant idea. Happy employees make for happy clients!” - Millie W
  • “I am just trying to figure out how to brag on all of the guys – Mike, Bobby, Dillon, Tony, Taylor and David (hope I did not miss anyone) that just installed our new HVAC unit on Thursday. What a professional company you are…from the detailed comparison pricing after Mike reviewed our issues to the fact that every single one of your guys introduced themselves, shook our hands and explained what they would be doing. Drop cloths, booties and immaculate clean up; before and after pictures and just the total experience! Your company gave us an experience that impressed us. We hope to do additional business with you in the future. Thank you again.” - Karen G.
  • “Sean and everyone I’ve dealt with at American Mechanical have been a real pleasure to do work with. Top notch customer service and they don’t treat you like just a number. Good pricing and they give you lots of options and walk you through every detail. Can’t say enough good things!” - Caleb S.
  • “I could not have had a better experience. The front office was super friendly when scheduling and kept me up to date on the status throughout the day. Most places give you a five hour window and you are left waiting. Not this company! They give constant updates. They also sent me a picture of my technician so I would know who would be here. My technician was amazing. He knew exactly what the problem was immediately but also went above and beyond by showing me what he was doing and explained why I had the issue and how I can fix things if it happens again in the future. He was very knowledgeable and very easy to talk to. The whole company really goes above and beyond for customer service! They are also very fair priced. Would highly recommend them!” - Jenna R.
  • “Jason was so kind and smart on my electrical issue! In my personal opinion, dogs and babies may be the best judge of character in a person, and my dog who is normally pretty hyped, was really calm when Jason was there working on my electrical issue. When my baby woke up from his nap, he was all smiles to see this stranger! He was in and out in an extremely reasonable amount of time, and explained what was happening in more detail than was necessary because I was curious. I will definitely be using this company again, and will be requesting Jason!” - Krystal
  • “The positive reviews convinced me that this was the company that I wanted to service my home! I was not disappointed. I’m appreciative of Ed and Robin for their expertise and professionalism in explaining, troubleshooting and addressing several of my plumbing issues on two different occasions! Your patience, honesty and integrity were all on display, which is very hard to find these days when I start to panic, and freak out during leaks and other crisis situations! The office staff was also very courteous and prompt in getting me on the schedule as quickly as possible for my plumbing problems! I’m now checking into your other services that you provide and will be calling again as the need arises!” - M. Carter
  • “From the very beginning day 1 of coming out and accessing the problem, all the guys did great. Neil J. came out first and was straight to the point, gave us the best options and did work that he didn’t have to do. His customer service exceeded above and beyond. On the day of our ac unit installation, Tony J. was prompt and on time like they said they would be. They came in, made sure things were put down in place to be safe and clean. They started the job and definitely ran into more problems than they and I expected and were quick to come up with a solution. Taylor B. and Tony J. work as a great team together and got things together right. Once it was known that we had the wrong thing, Kevin G. showed up with the correct part and worked quickly to join the team and work to get it done. Nothing was broken, the house was left in great shape and our heat was back on and up to 70 degrees within 5-10 minutes of turning it on. Tony J. helped me set up the application and get the program running on my phone. Tony, Neil, Kevin and Taylor did an amazing job! Good job, American Mechanical!” - Anonymous
  • “I contacted American Mechanical upon returning home after a year overseas and found my plumbing (among other things) to be in complete disarray. It was not an emergency but definitely a quality of life issue and they made me their first available appointment and worked within my schedule. Sean was my specialist and he assessed and fixed everything in less than a few hours. He was also extremely helpful in providing me with more information regarding the other problems going on in my home (HVAC/Electrical). I am looking forward to my next consult with American Mechanical to address these as well! In my experience it’s been hard to find honest and selfless companies who aren’t out to rip you off or take advantage of the homeowners ignorance with maintenance problems – and that is the complete opposite of what I experienced with this company. So thank you for allowing me to take a bath finally and making my transition back home less stressful.” - Anonymous

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship

“My name is John, and I've always been good at fixing things. In 1994 I decided to open an honest HVAC company, and American Mechanical was born. I've been in the HVAC industry for over 40 years now, and honesty, quality and fairness are still my number one priorities. Our mission every day is to provide professional, quality service and workmanship to our customers - and that's a guarantee.”