Why Choose American Mechanical

“Rodney W. from American Mechanical repaired an electrical issue I recently had at my home. He displayed stellar customer service skills and the professionalism and knowledge of a seasoned electrician. Rodney patiently listened as I described the issue to him. He knew right away where the problem was and had the issue resolved within a short period of time! Rodney was very kind to Max, our dog who has absolutely no concept of his size but yet wants to “help”. Rodney and the American Mechanical staff made the entire experience pleasantly an easy one. He is definitely an asset to American Mechanical and truly appreciated by me. Many thanks to all!” - Kathryn B

“This is the third time Rich P. has come to my house for plumbing issues. Each time he has been very knowledgeable as well as pleasant. Rich also allowed me to watch him while he did the work and taught me as he performed the repairs. I have learned a lot about plumbing as a new homeowner all thanks to Rich. Thank you so much!” - K. Terry

“Our experience with American Mechanical was superb! Each member of the team is professional. This is the third generator I have purchased. American Mechanical sales, finance, installation and the technology-based management is the best experience I have ever had. I have recommended this company to the other 80 residents of our over 55 community in Chesapeake, VA. Outstanding!” - Edward N.

“The technician was completely thorough and professional. He explained the process and was very knowledgeable about the services he provided. I was shown pictures and given detailed pictures and information after the service was completed. I am extremely happy with the level of service I received today and previously. I will continue to use this company and I highly recommend this company to others! A side note for women…this company does what it says it will do and I never felt like I was being taken advantage of.” - Pamela J.

“I purchased a home and closed last week and was super distraught to find out I had some major plumbing issues not even 48 hours after moving into my new home. Some we were not aware of and some that the seller was supposed to have fixed- but didn’t. It was a good amount of work. Starting from the first call to the office the representatives and dispatchers were very kind and responsive. Then, these guys came out to my home and did a thorough check up and diagnosis of my problems and gave me options to choose from to fix the problems. They took the time to answer all of my questions and eased my anxiety over the entire situation. They did a fantastic job doing the repairs and installations. After the initial job was completed the next day we were having an appliance delivered and I came to find yet another issue in a different area of my home which prevented the washing machine from being installed. I called American Mechanical back again and they sent a plumber out right away! Again I was given options and again I felt secure in knowing when they come out to do the work it will be done just as well as they did the couple of days before! I was so impressed with the service I received that I purchased their maintenance package. Highly recommend this company! Excellent service from the first call. Courteous repairs from specialists who are master experts in their field and no run around. They are honest and dependable. Five stars all the way!” - J. Ewan

“We are so impressed with the service we received from Matthew and Dominique over the three days they were here. Not only were they professional, they were also polite, kind and knowledgeable. They kept us completely in the loop the entire time they were in our home. They always arrived on time and put in the long hours to get our new HVAC system in place and running. We did run into an issue with the system that was not identified when we purchased and American Mechanical took total responsibility for it and made things right by doing the additional work and not charging us for it. World class service! I highly recommend this company! We felt like Matthew and Dominique were family by the time they left! I will be requesting them any time I need service!” - M. Jaskowiak

“Today Jon V. came to do my yearly maintenance on my GENERAC generator. He called me when he was on the way for my service call and he gave me an estimated time of arrival. Jon was very professional and answered all of my questions and then some. I just signed up for their five year maintenance plan because I know they will take good care of my generator. I know American Mechanical will be here when I need them.” - Fawn B.

“I was surprised when Taylor called and told me a woman technician would be servicing my HVAC systems today. Very impressed with my services provided by Kristin. Would love to have her for all future maintenances!” - L. Rose

“Kristin was our technician for this preventative maintenance check on our new system ductwork and electrostatic air cleaner. She was very thorough in her work and even went the extra mile to clean and dilute any cleaning chemicals that had pooled on the concrete pad. Kristin is very friendly and knowledgeable of our product. We appreciate her hard work in the extremely hot weather! Would definitely recommend her for your HVAC needs.” - Mike B.