Generator Service & Repair

Virginia Beach Generator Service & Repair

Ensuring the Functionality of Your Generator

American Mechanical has been an expert generator service provider for 20 years, supporting clients throughout Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, and Williamsburg. Our service department offers 24 hour emergency service, installation and repairs, and preventative maintenance.

24 Hour Emergency Service

No matter what time of day or night, our staff of expert technicians is ready to respond. We proudly employ certified technicians who have passed rigorous testing and participate in ongoing training to ensure that their knowledge and skills are industry leading.

Generator Installation

Our Virginia Beach electricians are prepared to walk you through and conduct every step of the selection and installation process if you are looking to purchase or replace a generator. If you’ve already purchased your standby generator, we can still perform a premium installation for your peace of mind.

Generator Repair

Part of American Mechanical’s suite of generator services includes repairs to improve reliability, efficiency, and availability of your generator. We have responded to many common generator problems, from normal wear, cracks and leaks, improper engine load, radiator damage, lack of fuel pressure, to malfunctioning generator controls and sensors.

Power generator failure can be due to a variety of causes, such as improper installation or lack of maintenance. American Mechanical will troubleshoot and thoroughly inspect your entire system to not just fix the generator issue, but to find and repair the root of the problem.

Preventative Maintenance

This is the key to ensuring that your generator will perform when you need it the most and will not let you down upon the next power outage. American Mechanical, Inc. offers comprehensive annual maintenance program plans for all brands and sizes of generators. This includes dozens of services performed to be sure that your system is running tip-top when you need it to.

Annual Generator Maintenance Agreement Includes:

  • Thorough check of entire generator system
  • Identification and repair of any small issues
  • Monitoring of generator engine load
  • Inspection for any cracks, wear, or malfunctioning sensors
  • Preventative repairs to keep issues small and inexpensive
  • 24-hour priority emergency services
  • First-response in the event of a system malfunction or power outage
  • Discounted rates for service charges and repairs (up to 20%)

Benefits of a Generator Maintenance Agreement Plan

Prevents Costly, Inconvenient Breakdowns — we perform a thorough check of the entire generator system to identify small problems before they become expensive ones.

Preserves the Life of Your Generator — considering the financial investment you have made in your generator, this will help extend your generator’s capacity over its entire lifecycle.

Priority Service — in the event of a system malfunction or a power outage, our Generator Maintenance Service Plan clients get first response over other customers.

Discounted Rates — clients also enjoy discounted service charges and generator repairs (up to 20% discount!) and are locked into those rates for the entirety of their service plan.

All Work Guaranteed

With factory certified technicians of many home and commercial generator brands, we can provide any necessary work your generator needs regardless of whether or not you purchased the system from us. Quality service is our priority.

Have questions about your generator? Call us at (757) 347-8549. American Mechanical, Inc. cares and wants you to be ready for the next power outage.

Rave Reviews From Happy Customers

  • “Randy B. and Kevin G. work for American Mechanical as HVAC specialists. They recently replaced all of the air conditioning and heating ducts in my home. Both Randy and Kevin are skilled professionals and are a well organized team. They were both courteous, dres neat and I always got a call or e-mail to let me know they were coming to my home. American Mechanical is fortunate to have them in their employment!” - Bob D.
  • “GENERAC advised me to have a generator safety check performed. American Mechanical was recommended as an authorized company. I was so impressed by the professionalism, it started from the first call made to set the appointment. I love the reminder text messages provided by this company, keeping you up to date along with the picture of your technician coming to your home. Jason Gay, the technician was icing on the cake. Oh my, you could feel his genuine attitude and confidence that he knew he worked with a great company. It’s nice to see loyalty from employees. It means to me, the company takes care of their employees and in turn, the employees take good care of their clients. Technicians can make or break a company. I actually called three other companies on the recommended companies and I did not get a warm feeling on any of those. They could not even tell me when they could come out. American Mechanical scheduled an appointment with me within a few days and the technician was on time, with a friendly smile and a warm hand shake. Also when Jason speaks with you he looks directly into your eyes. That means he is listening to your questions and concerns. I don’t get that much anymore from most companies. I can tell you that you have a home run hit with Jason Gay. He thoroughly checked my generator and took the time to explain the maintenance plans offered by his company. He also gave me helpful safety tips that were very important. I have now found a go to company because of his visit, that I feel will do what they promise to do for most of my household need for repairs. It is so hard to find great companies that really care. I highly recommend American Mechanical! Thanks again Jason for having those good old fashioned business etiquette that rarely exists in today’s time.” - Regina W
  • “Sales, installation and service was first rate! I truly appreciate the service rendered over a two day period by Tony J. and Taylor B. They were on time and most professional. I left a BBB rating with five stars for each gentleman. American Mechanical is a wonderful company with superb employees. I love my new HVAC Trane system and will enjoy it for many years to come!” - Mike W.
  • “My husband and I have been so very impressed with American Mechanical and their staff! We are having electrical upgrades and a GENERAC back up generator installed for our home. Jason was our first contact. He met with us, answered our many questions, inspected the house and gave us suggestions. Jason made us feel very comfortable with our decision to have this work accomplished. The technicians at our house were Jon, Rodney and Tim. They were such hard workers! All were very friendly, patient with all my questions and made us feel relaxed and comfortable having them at our residence. In addition, Kirsti has been our contact regarding scheduling. She has been most helpful with keeping us informed about when and what would be happening. Highly recommend this company! Excellent employees!” - Sandra P.
  • “What an INCREDIBLE company to work with! Kirsti in the office helped us get the right people out here for the situation we had going on. Shaw inspected our old system, told us it was done. Scoped the duct lines prior to putting together a plan for a new system, once the duct work checked out passable the new system came together beautifully! Bobby and Dillon showed up and got to work a day earlier than expected (which is wonderful with temps expected to reach 90 degrees and we had no air conditioning). By the end of day one we had air conditioning downstairs, On day two of the installation we had air conditioning upstairs. They fully explained EVERYTHING. No question was left hanging. They fixed things I didn’t realize were a problem. Definitely a company I would recommend to everyone I know. Thank you American Mechanical from start to finish, GREAT JOB!” - Stacy D.
  • “HVAC Solutions Specialist – Mr. Mike Hayes – TOP SHELF Mike came to our house as a “second opinion” regarding replacing our two HVAC units. He was very personal, professional, and knowledgeable and we felt very comfortable and hopeful after talking with him. He took the time to educate us on our systems and even noted that one of our systems was still under warranty. Since we are on a fixed income, it was a true testament of Mike’s character and work ethic to have someone educate us instead of sell. Did you know the date your HVAC was installed is actually the date the warranty starts and not the date on the equipment? I am confident that once we are free from our current maintenance agreement with the other company, we will call on Mike and American Mechanical for any future needs as their mission statement holds true with our experience: PEOPLE – TRUST – VALUE. Thank you…” - Sherry B.
  • “James, Rich took care of me today and we signed a contract for two more bathrooms and included a vent for the third. I continue to be a raving American Mechanical fan. Very pleased all around with your company. Please let your leadership know how well you all do. For me to experience such consistency in service level all around reflects very well on the leadership and management of your company. I’ve worked in the client service industry over 25 years and I know it starts at the top when delivering client service. I’ve dealt with so many American Mechanical employees and get that genuine high level of service every time. But I wouldn’t be starting my third project if your initial sales person , who I believe is Rodger, had not been so persistent in following up on my Home Advisor inquiry for my first job. I had already had three quotes but he called me back four or five times in two days- and that is why I ended up with American Mechanical and got what I thought was the best deal. Of course, Neil was exceptional in closing me on the first deal. After that, why would we bother to get anyone else for the additional work we need? If anyone ever asks for a reference, please use me. I look forward to the next projects! I think rewarding your employees for 5 star reviews is a brilliant idea. Happy employees make for happy clients!” - Millie W
  • “I am just trying to figure out how to brag on all of the guys – Mike, Bobby, Dillon, Tony, Taylor and David (hope I did not miss anyone) that just installed our new HVAC unit on Thursday. What a professional company you are…from the detailed comparison pricing after Mike reviewed our issues to the fact that every single one of your guys introduced themselves, shook our hands and explained what they would be doing. Drop cloths, booties and immaculate clean up; before and after pictures and just the total experience! Your company gave us an experience that impressed us. We hope to do additional business with you in the future. Thank you again.” - Karen G.
  • “Sean and everyone I’ve dealt with at American Mechanical have been a real pleasure to do work with. Top notch customer service and they don’t treat you like just a number. Good pricing and they give you lots of options and walk you through every detail. Can’t say enough good things!” - Caleb S.

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship

“My name is John, and I've always been good at fixing things. In 1994 I decided to open an honest HVAC company, and American Mechanical was born. I've been in the HVAC industry for over 40 years now, and honesty, quality and fairness are still my number one priorities. Our mission every day is to provide professional, quality service and workmanship to our customers - and that's a guarantee.”