Generator Service & Repair

Virginia Beach Generator Service & Repair

Ensuring the Functionality of Your Generator

American Mechanical has been an expert generator service provider for 20 years, supporting clients throughout Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, and Williamsburg. Our service department offers 24 hour emergency service, installation and repairs, and preventative maintenance.

24 Hour Emergency Service

No matter what time of day or night, our staff of expert technicians is ready to respond. We proudly employ certified technicians who have passed rigorous testing and participate in ongoing training to ensure that their knowledge and skills are industry leading.

Generator Installation

Our Virginia Beach electricians are prepared to walk you through and conduct every step of the selection and installation process if you are looking to purchase or replace a generator. If you’ve already purchased your standby generator, we can still perform a premium installation for your peace of mind.

Generator Repair

Part of American Mechanical’s suite of generator services includes repairs to improve reliability, efficiency, and availability of your generator. We have responded to many common generator problems, from normal wear, cracks and leaks, improper engine load, radiator damage, lack of fuel pressure, to malfunctioning generator controls and sensors.

Power generator failure can be due to a variety of causes, such as improper installation or lack of maintenance. American Mechanical will troubleshoot and thoroughly inspect your entire system to not just fix the generator issue, but to find and repair the root of the problem.

Preventative Maintenance

This is the key to ensuring that your generator will perform when you need it the most and will not let you down upon the next power outage. American Mechanical, Inc. offers comprehensive annual maintenance program plans for all brands and sizes of generators. This includes dozens of services performed to be sure that your system is running tip-top when you need it to.

Annual Generator Maintenance Agreement Includes:

  • Thorough check of entire generator system
  • Identification and repair of any small issues
  • Monitoring of generator engine load
  • Inspection for any cracks, wear, or malfunctioning sensors
  • Preventative repairs to keep issues small and inexpensive
  • 24-hour priority emergency services
  • First-response in the event of a system malfunction or power outage
  • Discounted rates for service charges and repairs (up to 20%)

Benefits of a Generator Maintenance Agreement Plan

Prevents Costly, Inconvenient Breakdowns — we perform a thorough check of the entire generator system to identify small problems before they become expensive ones.

Preserves the Life of Your Generator — considering the financial investment you have made in your generator, this will help extend your generator’s capacity over its entire lifecycle.

Priority Service — in the event of a system malfunction or a power outage, our Generator Maintenance Service Plan clients get first response over other customers.

Discounted Rates — clients also enjoy discounted service charges and generator repairs (up to 20% discount!) and are locked into those rates for the entirety of their service plan.

All Work Guaranteed

With factory certified technicians of many home and commercial generator brands, we can provide any necessary work your generator needs regardless of whether or not you purchased the system from us. Quality service is our priority.

Have questions about your generator? Call us at (757) 347-8549. American Mechanical, Inc. cares and wants you to be ready for the next power outage.

Rave Reviews From Happy Customers

  • “My son and I needed a new HVAC system since the old unit was approaching 30 years. I did all the homework, searched, researched for the best system paired with the most professional company I could find. Everything led to American Mechanical! I set up an appointment. Neil J. was our install advisor. Neil was thorough and professional. We decided on a system for install. A date was set for the install. Trane was my ultimate choice. The install team consisted of Tony J., Jacob L., and Mason B.. The install team called around 8:00AM ready to install. Tony, Jacob and Mason were professional, but friendly. These guys FINISHED the ENTIRE system by 6:00PM the same day! Great crew! If anyone asks me to recommend a company for HVAC, back-up emergency generators, or electrical work, I will recommend American Mechanical! I cannot recommend enough!” - Dale T.
  • “Great response time in an emergency situation. Wife got home from having open heart surgery and the AC was barely hanging on, if at all really. Neil not only took a call to our home after 9 at night, but got our system up and running and gave me a quote for new install and rearranged the schedule to prioritize our installation. Nothing but extra steps of going above and beyond for our comfort and satisfaction. In a time where I witnessed the right out “let’s take advantage of a bad situation” from other companies, Neil had our backs and did not try to sell what we didn’t need, no extras, no BS. The installation crew was not only a blessing to see but courteous and professional. From the first phone call I made to job completion, everyone associated with the installation at American Mechanical made me confident I made the right call. I will recommend them and the incredible team that stands behind the crews in the field. 100%.” - Jack H.
  • “Our air conditioner stopped working and our house was 85 degrees. We have a newborn and were worried about his safety in the heat. Carlton called us back quickly and came out to help us at midnight! He was quick and fixed our air conditioner. He returned again the next day with a part he did not initially have. We were very thankful that Carlton came out so late to help keep our baby safe! I highly recommend American Mechanical and Carlton to help with your HVAC needs!” - Lauren W.
  • “First off, WOW! Now that that’s out of the way, I called on a Saturday evening after a home renovation project I was working on went terribly wrong. Long story short the family and I were without water and I found myself in too deep. After the call to the 24/7 emergency department they gave me over to Eric, a master plumber. He was at our house promptly and was very professional. Eric is a personable person who has a wealth of knowledge and is straight-forward and honest. I would recommend this company and more specifically Eric to anyone with any home repair needs. Honestly we had a splendid experience and our issue was resolved for a reasonable cost and in a timely manner. Thank you to American Mechanical and thank you to Eric!” - Luke C.
  • “Sean M. with American Mechanical was exceptional! I had a water leak at the meter which was on my side. The water had to be turned off and was told he couldn’t get back until the next day. He made a phone call and found that the equipment he needed was close to where I live, so he said he would get my water back on that day. The price kind of threw me back for a moment, but we suggested if we dug the holes and filled them back in, would he be able to come down on the price. Thankfully, he took $200 off which was a great savings to me since I’m a widow and getting ready to sell my house soon. I would highly recommend Sean to my family and friends. He was very professional and courteous.” - Kathy H.
  • “Sean arrived at the agreed time to assess my main water line leak and verified my leak was located in between the city water meter and my home’s main cutoff valve. Sean explained to me my options to either repair or replace the main line and was very transparent with the costs involved with each option provided. Being my main water line was repaired at least one other time by one of my home’s former owner, I decided to have the main water line replaced vice repaired. Once 50% of the repair cost was paid at the time I signed the contract, it took only a couple of days for the repair to be made and it was accomplished exactly as Sean described. No one likes paying a sum of money for unexpected home repairs; but, having a service technician like Sean explain the process thoroughly and provide up-front pricing helps a homeowner like me make an informed decision. I very much appreciate Sean’s pleasant demeanor and courtesy during his assessment of my water leak issue and would not hesitate to request him again for another job or recommend him to others. Thanks!” - Richard B.
  • “Thank you American Mechanical, Inc. for sending Jason G. to service my generator for the inspection recommended by GENERAC. He definitely met my expectations of an ideal service person. He called me to let me know he was on the way to my home, he was on time, very polite, and a true professional. Thank you, Jason! I have been searching for a company to regularly service my generator and Jason represented your company so well that I plan to use your company for future generator maintenance. I called on Wednesday 7/10/2019 to schedule an appointment. I spoke with Jennifer. She had a friendly phone voice, very professional and she scheduled my appointment for the next day. The quick scheduling of the appointment was shocking but very impressive. You company’s use of technology with the text message to thank me for choosing your company, the reminder appointment text and the text introducing the technician with his photo which also gave me the ability to track the exact time of his arrival is wonderful! There are several people with generators on my street and I will definitely spread the word about American Mechanical, Incorporated.” - Lisa B.
  • “I just had my Briggs & Stratton generator’s yearly maintenance done, once again by American Mechanical, Inc.. I have had them doing maintenance every year since I had the generator installed in 2008. As always, I received a telephone call first thing in the morning telling me when to expect their technician to contact me with a specific time of arrival. This helped me because I did not have to worry about missing his call or visit. My technician, Dan Steele, called me before arrival and arrived promptly. It was a hot and muggy day and I appreciate his dedication. After walking me through what he would be doing, Dan put up his shelter and set to work. After performing maintenance, Dan let me know it was time to test the system and turned the power off. The generator kicked in just as expected. Dan went over with me a few maintenance items for future attention, and was all done. I highly recommend American Mechanical and Dan Steele for your home generator, and any other home system needs.” - Jeanne S.
  • “Randy B. and Kevin G. work for American Mechanical as HVAC specialists. They recently replaced all of the air conditioning and heating ducts in my home. Both Randy and Kevin are skilled professionals and are a well organized team. They were both courteous, dres neat and I always got a call or e-mail to let me know they were coming to my home. American Mechanical is fortunate to have them in their employment!” - Bob D.

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship

“My name is John, and I've always been good at fixing things. In 1994 I decided to open an honest HVAC company, and American Mechanical was born. I've been in the HVAC industry for over 40 years now, and honesty, quality and fairness are still my number one priorities. Our mission every day is to provide professional, quality service and workmanship to our customers - and that's a guarantee.”