Generator Service & Repair

Virginia Beach Generator Service & Repair

Ensuring the Functionality of Your Generator

American Mechanical has been an expert generator service provider for 20 years, supporting clients throughout Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, and Williamsburg. Our service department offers 24 hour emergency service, installation and repairs, and preventative maintenance.

24 Hour Emergency Service

No matter what time of day or night, our staff of expert technicians is ready to respond. We proudly employ certified technicians who have passed rigorous testing and participate in ongoing training to ensure that their knowledge and skills are industry leading.

Generator Installation

Our Virginia Beach electricians are prepared to walk you through and conduct every step of the selection and installation process if you are looking to purchase or replace a generator. If you’ve already purchased your generator, we can still perform a premium installation for your peace of mind.

Generator Repair

Part of American Mechanical’s suite of generator services includes repairs to improve reliability, efficiency, and availability of your generator. We have responded to many common generator problems, from normal wear, cracks and leaks, improper engine load, radiator damage, lack of fuel pressure, to malfunctioning generator controls and sensors.

Power generator failure can be due to a variety of causes, such as improper installation or lack of maintenance. American Mechanical will troubleshoot and thoroughly inspect your entire system to not just fix the generator issue, but to find and repair the root of the problem.

Preventative Maintenance

This is the key to ensuring that your generator will perform when you need it the most and will not let you down upon the next power outage. American Mechanical, Inc. offers comprehensive annual maintenance program plans for all brands and sizes of generators. This includes dozens of services performed to be sure that your system is running tip-top when you need it to.

Annual Generator Maintenance Agreement Includes:

  • Thorough check of entire generator system
  • Identification and repair of any small issues
  • Monitoring of generator engine load
  • Inspection for any cracks, wear, or malfunctioning sensors
  • Preventative repairs to keep issues small and inexpensive
  • 24-hour priority emergency services
  • First-response in the event of a system malfunction or power outage
  • Discounted rates for service charges and repairs (up to 20%)

Benefits of a Generator Maintenance Agreement Plan

Prevents Costly, Inconvenient Breakdowns — we perform a thorough check of the entire generator system to identify small problems before they become expensive ones.

Preserves the Life of Your Generator — considering the financial investment you have made in your generator, this will help extend your generator’s capacity over its entire lifecycle.

Priority Service — in the event of a system malfunction or a power outage, our Generator Maintenance Service Plan clients get first response over other customers.

Discounted Rates — clients also enjoy discounted service charges and generator repairs (up to 20% discount!) and are locked into those rates for the entirety of their service plan.

All Work Guaranteed

With factory certified technicians of many home and commercial generator brands, we can provide any necessary work your generator needs regardless of whether or not you purchased the system from us. Quality service is our priority.

Have questions about your generator? Call us at (757) 347-8549. American Mechanical, Inc. cares and wants you to be ready for the next power outage.

Rave Reviews From Happy Customers

  • “HVAC Solutions Specialist – Mr. Mike Hayes – TOP SHELF Mike came to our house as a “second opinion” regarding replacing our two HVAC units. He was very personal, professional, and knowledgeable and we felt very comfortable and hopeful after talking with him. He took the time to educate us on our systems and even noted that one of our systems was still under warranty. Since we are on a fixed income, it was a true testament of Mike’s character and work ethic to have someone educate us instead of sell. Did you know the date your HVAC was installed is actually the date the warranty starts and not the date on the equipment? I am confident that once we are free from our current maintenance agreement with the other company, we will call on Mike and American Mechanical for any future needs as their mission statement holds true with our experience: PEOPLE – TRUST – VALUE. Thank you…” - Sherry B.
  • “James, Rich took care of me today and we signed a contract for two more bathrooms and included a vent for the third. I continue to be a raving American Mechanical fan. Very pleased all around with your company. Please let your leadership know how well you all do. For me to experience such consistency in service level all around reflects very well on the leadership and management of your company. I’ve worked in the client service industry over 25 years and I know it starts at the top when delivering client service. I’ve dealt with so many American Mechanical employees and get that genuine high level of service every time. But I wouldn’t be starting my third project if your initial sales person , who I believe is Rodger, had not been so persistent in following up on my Home Advisor inquiry for my first job. I had already had three quotes but he called me back four or five times in two days- and that is why I ended up with American Mechanical and got what I thought was the best deal. Of course, Neil was exceptional in closing me on the first deal. After that, why would we bother to get anyone else for the additional work we need? If anyone ever asks for a reference, please use me. I look forward to the next projects! I think rewarding your employees for 5 star reviews is a brilliant idea. Happy employees make for happy clients!” - Millie W
  • “I am just trying to figure out how to brag on all of the guys – Mike, Bobby, Dillon, Tony, Taylor and David (hope I did not miss anyone) that just installed our new HVAC unit on Thursday. What a professional company you are…from the detailed comparison pricing after Mike reviewed our issues to the fact that every single one of your guys introduced themselves, shook our hands and explained what they would be doing. Drop cloths, booties and immaculate clean up; before and after pictures and just the total experience! Your company gave us an experience that impressed us. We hope to do additional business with you in the future. Thank you again.” - Karen G.
  • “Sean and everyone I’ve dealt with at American Mechanical have been a real pleasure to do work with. Top notch customer service and they don’t treat you like just a number. Good pricing and they give you lots of options and walk you through every detail. Can’t say enough good things!” - Caleb S.
  • “I could not have had a better experience. The front office was super friendly when scheduling and kept me up to date on the status throughout the day. Most places give you a five hour window and you are left waiting. Not this company! They give constant updates. They also sent me a picture of my technician so I would know who would be here. My technician was amazing. He knew exactly what the problem was immediately but also went above and beyond by showing me what he was doing and explained why I had the issue and how I can fix things if it happens again in the future. He was very knowledgeable and very easy to talk to. The whole company really goes above and beyond for customer service! They are also very fair priced. Would highly recommend them!” - Jenna R.
  • “Jason was so kind and smart on my electrical issue! In my personal opinion, dogs and babies may be the best judge of character in a person, and my dog who is normally pretty hyped, was really calm when Jason was there working on my electrical issue. When my baby woke up from his nap, he was all smiles to see this stranger! He was in and out in an extremely reasonable amount of time, and explained what was happening in more detail than was necessary because I was curious. I will definitely be using this company again, and will be requesting Jason!” - Krystal
  • “The positive reviews convinced me that this was the company that I wanted to service my home! I was not disappointed. I’m appreciative of Ed and Robin for their expertise and professionalism in explaining, troubleshooting and addressing several of my plumbing issues on two different occasions! Your patience, honesty and integrity were all on display, which is very hard to find these days when I start to panic, and freak out during leaks and other crisis situations! The office staff was also very courteous and prompt in getting me on the schedule as quickly as possible for my plumbing problems! I’m now checking into your other services that you provide and will be calling again as the need arises!” - M. Carter
  • “From the very beginning day 1 of coming out and accessing the problem, all the guys did great. Neil J. came out first and was straight to the point, gave us the best options and did work that he didn’t have to do. His customer service exceeded above and beyond. On the day of our ac unit installation, Tony J. was prompt and on time like they said they would be. They came in, made sure things were put down in place to be safe and clean. They started the job and definitely ran into more problems than they and I expected and were quick to come up with a solution. Taylor B. and Tony J. work as a great team together and got things together right. Once it was known that we had the wrong thing, Kevin G. showed up with the correct part and worked quickly to join the team and work to get it done. Nothing was broken, the house was left in great shape and our heat was back on and up to 70 degrees within 5-10 minutes of turning it on. Tony J. helped me set up the application and get the program running on my phone. Tony, Neil, Kevin and Taylor did an amazing job! Good job, American Mechanical!” - Anonymous
  • “I contacted American Mechanical upon returning home after a year overseas and found my plumbing (among other things) to be in complete disarray. It was not an emergency but definitely a quality of life issue and they made me their first available appointment and worked within my schedule. Sean was my specialist and he assessed and fixed everything in less than a few hours. He was also extremely helpful in providing me with more information regarding the other problems going on in my home (HVAC/Electrical). I am looking forward to my next consult with American Mechanical to address these as well! In my experience it’s been hard to find honest and selfless companies who aren’t out to rip you off or take advantage of the homeowners ignorance with maintenance problems – and that is the complete opposite of what I experienced with this company. So thank you for allowing me to take a bath finally and making my transition back home less stressful.” - Anonymous

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship

“My name is John, and I've always been good at fixing things. In 1994 I decided to open an honest HVAC company, and American Mechanical was born. I've been in the HVAC industry for over 40 years now, and honesty, quality and fairness are still my number one priorities. Our mission every day is to provide professional, quality service and workmanship to our customers - and that's a guarantee.”