Norfolk AC Repair & Installation

24/7 Norfolk AC Repair & Installation

Expert Air Conditioning Services Since 1994

When air conditioner issues leave you sweating in your own home, you need a dependable Norfolk AC repair company who can fix the issue quickly so you can get back to enjoying your life in comfort. For 25 years, American Mechanical, Inc. has been the name that customers in Norfolk have trusted for the repair and installation services they need. We understand the frustration of not having air conditioning when you need it, and that’s why we get to the root of the problem, and then recommend the ideal solution for getting the issue fixed. We’re upfront about your system, including offering you different repair options so you can make the right choice for your home.

Schedule your air conditioning repair or installation in Norfolk today - call (757) 347-8549!

When owner John Cornett opened American Mechanical back in 1994, he did so with a mission of providing customers with honest and trustworthy services for their home’s most important systems. Our Norfolk AC repair and installation team is highly-trained and equipped with the latest tools in order to serve you better and get you the results you’re looking for faster. We service all major makes and models of equipment, so you can rest assured that your home is in good hands. We guarantee professional, high-quality workmanship and outstanding customer service each and every time.

Repair or Replace?

One of the most common and yet important questions we’re often asked is should I repair or replace my broken air conditioner? There’s no straightforward answer to this, as everyone’s system is unique. The only way to know for sure is to have yours inspected by one of our Norfolk air conditioning experts who will give you their honest opinion. At American Mechanical, we never try to upsell you on services you don’t need, so you can rest assured that our recommendation truly has your best interests at heart.

Here are a few factors that influence whether you should repair or replace your AC system:

  • System age: On average, an air conditioner can reasonably be expected to last anywhere from 10 to 12 years. If well-maintained, they can last as long as 15 years. However, any older than that and it’s probably going to be more beneficial to repair.
  • Cost of repairs: How much is the repair going to cost? If your system is older and the proposed repair is expensive, you may be better of simply replacing your system outright.
  • System features: Does your AC system enjoy some of the latest features that modern units have, such as smart home connectivity, energy saving settings, zoning, and variable fan speeds? If not, replacing could help you enjoy these features for the first time!
  • Energy usage: Are your energy bills causing you to dread the summer months, purely because you know you’re going to have to run your air conditioning system? A new, energy-efficient system can help with that!
  • Operating components: Does your existing system run on outdated parts, including R-22 Freon refrigerant? This will no longer be produced soon, so now’s the time to update!

Whether you need a small and simple repair or a total system replacement, when you trust American Mechanical, you can be sure the job’s going to be done right. We’re not happy with our work until you’re happy with it, and that approach is what sets us apart and makes us one of the leading names in the Norfolk area.

Call American Mechanical today or contact us online to schedule an AC repair or installation service in Norfolk!

Rave Reviews From Happy Customers

  • “OK – so less than a year ago I came across American Mechanical while painstakingly “eliminating” other would be candidates/contractors to resolve a plumbing dilemma I had at my residence. For details see the “Best Seller” novel I gladly drafted and plastered all over Google! Being 59 years of age and somewhat schooled in “Old School” habits and appreciation of quality workmanship, integrity, honesty and at a fair price, it turns out that when it comes to hiring American Mechanical – “Déjà vu” is more than an illusion – it is in fact, a reality! As for my recent experience (s) and prompted by a home inspection report for another property, I simply hit the speed dial on my phone! Yes…speed dial – use them once and you will too have them in your priority directory for some corrective actions in areas pertaining to Plumbing, Electrical and HVAC. After a brief call and a delightful experience I might add in scheduling the work, their technicians Luke, Robert and Preston arrived onsite and as in the aforementioned accolades, performed all necessary repairs and in addition, addressed other small, but nonetheless important concerns – ALL without escalating ones heart rhythm or depleting ones bank account – try that with another company! In short, I practically begged them never to leave the company and I am considering contacting the owner of American Mechanical for his assurance to continue to keep his entire staff “Happy and LONG-Term campers (if you are a homeowner and exhausted your episodes of “This Old House” you’ll understand). In addition, I have no idea nor should I about the hiring methodology of this company, but the best as I can tell there is a big KUDO’s to the hiring authorities for securing such a talented crew in all aspects of their brand. In conclusion – A Big Thank You to Luke, Robert and Preston- and by all means to the audience of Facebook… stay tuned for what I deem to be another rave review for their electrical technician for whom I’ve yet to meet but is scheduled for next week. As for the 5 out of 5 qualitative rating: 5/5…yeah – they make it that simple!” - Rick S.
  • “I have dealt with all aspects of American Mechanical and not one has disappointed my husband and me. James C. with the HVAC department was just the last to come and he was also a really reliable and trustworthy person. The representatives from American Mechanical are so knowledgeable and easy to work with. They have installed a Generac whole house generator of which I could not be more impressed with the matter of installation. So many installers, all working together with their own specialty. I dealt with each one and felt so relaxed that it was done correctly, and the follow up with our so many questions was answered so that we could understand and feel confident in our part of the maintenance to protect our investment. The company also helped me remodel of our bathroom with the Plumbing Department. We plan on purchasing the yearly maintenance for all aspects of our home because we totally trust American Mechanical’s employees and the company’s way of doing business. We are informed of who is coming to our house, including the employee’s picture and references of their experiences. They come when they say they’ll be here and call before they come. I just can’t say enough good things about American Mechanical, except that we have found our home repair company for HVAC, electrical and plumbing.” - Mary R.
  • “Night and day difference between a truly professional company and your average HVAC installer. Our system never seemed quite right, but it worked until the blower motor died last Saturday. Checked the web and saw all the positive reviews for American Mechanical. Called their emergency hotline and got a prompt return call from James C.. He was willing to come out late that night, but Sunday was fine. He responded out, diagnosed the problem, and discussed solutions and options. The next day he advised the motor would be covered under warranty, a substantial savings. Today, James H. came out to do the repair. We talked about the humidity issues I’ve been having and the history of the unit. He installed the parts, cleaned the system, and did a thorough evaluation of all the settings. He found and corrected a few problems left over from a poor installation by the “average” HVAC company. He also took the time to explain what he was doing and why. I got an education! Now I am sitting in a comfortable cool room with 55% humidity. A 20 point drop! I highly recommend them and signed up for their ongoing maintenance program. Five stars for the office staff! Five stars for James C.! Five stars for James H.! And…five stars for the company.” - Frank S.
  • “My son and I needed a new HVAC system since the old unit was approaching 30 years. I did all the homework, searched, researched for the best system paired with the most professional company I could find. Everything led to American Mechanical! I set up an appointment. Neil J. was our install advisor. Neil was thorough and professional. We decided on a system for install. A date was set for the install. Trane was my ultimate choice. The install team consisted of Tony J., Jacob L., and Mason B.. The install team called around 8:00AM ready to install. Tony, Jacob and Mason were professional, but friendly. These guys FINISHED the ENTIRE system by 6:00PM the same day! Great crew! If anyone asks me to recommend a company for HVAC, back-up emergency generators, or electrical work, I will recommend American Mechanical! I cannot recommend enough!” - Dale T.
  • “Great response time in an emergency situation. Wife got home from having open heart surgery and the AC was barely hanging on, if at all really. Neil not only took a call to our home after 9 at night, but got our system up and running and gave me a quote for new install and rearranged the schedule to prioritize our installation. Nothing but extra steps of going above and beyond for our comfort and satisfaction. In a time where I witnessed the right out “let’s take advantage of a bad situation” from other companies, Neil had our backs and did not try to sell what we didn’t need, no extras, no BS. The installation crew was not only a blessing to see but courteous and professional. From the first phone call I made to job completion, everyone associated with the installation at American Mechanical made me confident I made the right call. I will recommend them and the incredible team that stands behind the crews in the field. 100%.” - Jack H.
  • “Our air conditioner stopped working and our house was 85 degrees. We have a newborn and were worried about his safety in the heat. Carlton called us back quickly and came out to help us at midnight! He was quick and fixed our air conditioner. He returned again the next day with a part he did not initially have. We were very thankful that Carlton came out so late to help keep our baby safe! I highly recommend American Mechanical and Carlton to help with your HVAC needs!” - Lauren W.
  • “First off, WOW! Now that that’s out of the way, I called on a Saturday evening after a home renovation project I was working on went terribly wrong. Long story short the family and I were without water and I found myself in too deep. After the call to the 24/7 emergency department they gave me over to Eric, a master plumber. He was at our house promptly and was very professional. Eric is a personable person who has a wealth of knowledge and is straight-forward and honest. I would recommend this company and more specifically Eric to anyone with any home repair needs. Honestly we had a splendid experience and our issue was resolved for a reasonable cost and in a timely manner. Thank you to American Mechanical and thank you to Eric!” - Luke C.
  • “Sean M. with American Mechanical was exceptional! I had a water leak at the meter which was on my side. The water had to be turned off and was told he couldn’t get back until the next day. He made a phone call and found that the equipment he needed was close to where I live, so he said he would get my water back on that day. The price kind of threw me back for a moment, but we suggested if we dug the holes and filled them back in, would he be able to come down on the price. Thankfully, he took $200 off which was a great savings to me since I’m a widow and getting ready to sell my house soon. I would highly recommend Sean to my family and friends. He was very professional and courteous.” - Kathy H.
  • “Sean arrived at the agreed time to assess my main water line leak and verified my leak was located in between the city water meter and my home’s main cutoff valve. Sean explained to me my options to either repair or replace the main line and was very transparent with the costs involved with each option provided. Being my main water line was repaired at least one other time by one of my home’s former owner, I decided to have the main water line replaced vice repaired. Once 50% of the repair cost was paid at the time I signed the contract, it took only a couple of days for the repair to be made and it was accomplished exactly as Sean described. No one likes paying a sum of money for unexpected home repairs; but, having a service technician like Sean explain the process thoroughly and provide up-front pricing helps a homeowner like me make an informed decision. I very much appreciate Sean’s pleasant demeanor and courtesy during his assessment of my water leak issue and would not hesitate to request him again for another job or recommend him to others. Thanks!” - Richard B.

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship

“My name is John, and I've always been good at fixing things. In 1994 I decided to open an honest HVAC company, and American Mechanical was born. I've been in the HVAC industry for over 40 years now, and honesty, quality and fairness are still my number one priorities. Our mission every day is to provide professional, quality service and workmanship to our customers - and that's a guarantee.”