“Great response time in an emergency situation. Wife got home from having open heart surgery and the AC was barely hanging on, if at all really. Neil not only took a call to our home after 9 at night, but got our system up and running and gave me a quote for new install and rearranged the schedule to prioritize our installation. Nothing but extra steps of going above and beyond for our comfort and satisfaction. In a time where I witnessed the right out “let’s take advantage of a bad situation” from other companies, Neil had our backs and did not try to sell what we didn’t need, no extras, no BS. The installation crew was not only a blessing to see but courteous and professional. From the first phone call I made to job completion, everyone associated with the installation at American Mechanical made me confident I made the right call. I will recommend them and the incredible team that stands behind the crews in the field. 100%.” - Jack H.

“Our air conditioner stopped working and our house was 85 degrees. We have a newborn and were worried about his safety in the heat. Carlton called us back quickly and came out to help us at midnight! He was quick and fixed our air conditioner. He returned again the next day with a part he did not initially have. We were very thankful that Carlton came out so late to help keep our baby safe! I highly recommend American Mechanical and Carlton to help with your HVAC needs!” - Lauren W.

“First off, WOW! Now that that’s out of the way, I called on a Saturday evening after a home renovation project I was working on went terribly wrong. Long story short the family and I were without water and I found myself in too deep. After the call to the 24/7 emergency department they gave me over to Eric, a master plumber. He was at our house promptly and was very professional. Eric is a personable person who has a wealth of knowledge and is straight-forward and honest. I would recommend this company and more specifically Eric to anyone with any home repair needs. Honestly we had a splendid experience and our issue was resolved for a reasonable cost and in a timely manner. Thank you to American Mechanical and thank you to Eric!” - Luke C.

“Sean M. with American Mechanical was exceptional! I had a water leak at the meter which was on my side. The water had to be turned off and was told he couldn’t get back until the next day. He made a phone call and found that the equipment he needed was close to where I live, so he said he would get my water back on that day. The price kind of threw me back for a moment, but we suggested if we dug the holes and filled them back in, would he be able to come down on the price. Thankfully, he took $200 off which was a great savings to me since I’m a widow and getting ready to sell my house soon. I would highly recommend Sean to my family and friends. He was very professional and courteous.” - Kathy H.

“Sean arrived at the agreed time to assess my main water line leak and verified my leak was located in between the city water meter and my home’s main cutoff valve. Sean explained to me my options to either repair or replace the main line and was very transparent with the costs involved with each option provided. Being my main water line was repaired at least one other time by one of my home’s former owner, I decided to have the main water line replaced vice repaired. Once 50% of the repair cost was paid at the time I signed the contract, it took only a couple of days for the repair to be made and it was accomplished exactly as Sean described. No one likes paying a sum of money for unexpected home repairs; but, having a service technician like Sean explain the process thoroughly and provide up-front pricing helps a homeowner like me make an informed decision. I very much appreciate Sean’s pleasant demeanor and courtesy during his assessment of my water leak issue and would not hesitate to request him again for another job or recommend him to others. Thanks!” - Richard B.

“Thank you American Mechanical, Inc. for sending Jason G. to service my generator for the inspection recommended by GENERAC. He definitely met my expectations of an ideal service person. He called me to let me know he was on the way to my home, he was on time, very polite, and a true professional. Thank you, Jason! I have been searching for a company to regularly service my generator and Jason represented your company so well that I plan to use your company for future generator maintenance. I called on Wednesday 7/10/2019 to schedule an appointment. I spoke with Jennifer. She had a friendly phone voice, very professional and she scheduled my appointment for the next day. The quick scheduling of the appointment was shocking but very impressive. You company’s use of technology with the text message to thank me for choosing your company, the reminder appointment text and the text introducing the technician with his photo which also gave me the ability to track the exact time of his arrival is wonderful! There are several people with generators on my street and I will definitely spread the word about American Mechanical, Incorporated.” - Lisa B.

“I just had my Briggs & Stratton generator’s yearly maintenance done, once again by American Mechanical, Inc.. I have had them doing maintenance every year since I had the generator installed in 2008. As always, I received a telephone call first thing in the morning telling me when to expect their technician to contact me with a specific time of arrival. This helped me because I did not have to worry about missing his call or visit. My technician, Dan Steele, called me before arrival and arrived promptly. It was a hot and muggy day and I appreciate his dedication. After walking me through what he would be doing, Dan put up his shelter and set to work. After performing maintenance, Dan let me know it was time to test the system and turned the power off. The generator kicked in just as expected. Dan went over with me a few maintenance items for future attention, and was all done. I highly recommend American Mechanical and Dan Steele for your home generator, and any other home system needs.” - Jeanne S.

“Randy B. and Kevin G. work for American Mechanical as HVAC specialists. They recently replaced all of the air conditioning and heating ducts in my home. Both Randy and Kevin are skilled professionals and are a well organized team. They were both courteous, dres neat and I always got a call or e-mail to let me know they were coming to my home. American Mechanical is fortunate to have them in their employment!” - Bob D.

“GENERAC advised me to have a generator safety check performed. American Mechanical was recommended as an authorized company. I was so impressed by the professionalism, it started from the first call made to set the appointment. I love the reminder text messages provided by this company, keeping you up to date along with the picture of your technician coming to your home. Jason Gay, the technician was icing on the cake. Oh my, you could feel his genuine attitude and confidence that he knew he worked with a great company. It’s nice to see loyalty from employees. It means to me, the company takes care of their employees and in turn, the employees take good care of their clients. Technicians can make or break a company. I actually called three other companies on the recommended companies and I did not get a warm feeling on any of those. They could not even tell me when they could come out. American Mechanical scheduled an appointment with me within a few days and the technician was on time, with a friendly smile and a warm hand shake. Also when Jason speaks with you he looks directly into your eyes. That means he is listening to your questions and concerns. I don’t get that much anymore from most companies. I can tell you that you have a home run hit with Jason Gay. He thoroughly checked my generator and took the time to explain the maintenance plans offered by his company. He also gave me helpful safety tips that were very important. I have now found a go to company because of his visit, that I feel will do what they promise to do for most of my household need for repairs. It is so hard to find great companies that really care. I highly recommend American Mechanical! Thanks again Jason for having those good old fashioned business etiquette that rarely exists in today’s time.” - Regina W