Privacy Policy

Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, American Mechanical, Inc., may collect from you, and how it is used. By using our website, www.americanmechanicalva.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (757) 347-8549 or via mail Attn: Privacy Officer, 633 10th Street, Suite 202, Virginia Beach, VA 23451.

Rave Reviews From Happy Customers

  • “Each time I use American Mechanical the experience gets even better. The text message with the techs picture and background ensures I know who I’m expecting. The tech tracking link shows me where my technician is and exactly when to expect his arrival. The personal attention, explanations, and quality of service of the tech is always outstanding. Kudos for not being satisfied with just doing the same old thing and be willing to continue to improve the customer experience.” - Bruce & Cathy
  • “I want to express my appreciation and satisfaction with the follow-up work David and Randy completed today on my duct system. They were able to quickly and satisfactorily make the necessary repair and add to that, their professional and positive attitude and that makes for an upbeat and pleasant experience. Once again, it was a pleasure doing business with American Mechanical.” - Mike Barrett
  • “American Mechanical recently installed a HALO air purifier to our new system, (also installed by American Mechanical), and we are very pleased with it. Air quality is of great importance to us, especially because of allergies we have. Since the HALO was installed, the quality of air is greatly improved. I would recommend the HALO purifier and American Mechanical to anyone interested in improving the quality of the air in their homes.” - Judy M
  • “*** ***** went the extra distance and found a problem in our attic with a damaged furnace pipe that could have caused further problems. We called upon the same company to fix the issue at minimal cost. *** ***** was knowledgeable, personable, and courteous. Thank you for your dedication to your customer's well being.” - Travis H
  • “**** came back to do some additional work after an install. He spoke very highly of his company and made us feel even more satisfied that we chose the right business for all the work done. He was very knowledgeable about his work and the benefits of the work being done. He is an asset to American Mechanical Inc. and a reason to use again.” - Travis H
  • “Robert was very informative, friendly, and helpful!” - Guillermo F
  • “**** * came out to our house to help with our A/C unit. He was very kind. You could tell he really takes pride in his work. He would explain what was wrong, even if it was his mistake. He was a pleasure to work with.” - Christy B
  • “Tony J. from American Mechanical was outstanding! He and his partner Dennis S. did everything right, from calling and arriving early to clean up and making sure I understand what was done, even to the point of programming the new digital thermostat. I would and will recommend American Mechanical and ask for Tony J. and Dennis S.” - Michael B
  • “Even though I didn't have an emergency plumbing situation, American Mechanical, Inc. was able get a service technician ***** *** out here in a day. They resolved my issues quickly and professionally. Nobody likes plumbing problems but if they arise again, American Mechanical will surely get my repeat business. Thank you!” - Stephen E

What Sets American Mechanical Apart

  • Emergency Services & Same Day Service Available
  • Master Licensed Contractors
  • NATE Certified Technicians
  • Clean, Uniformed, & Highly-Trained Technicians
  • We Get the Job Done Right the First Time
  • We Guarantee Professional, Quality Service and Workmanship
More Reasons to Choose Us